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Department

Delivery & Service Business Dept

Connect

Powering Seamless Delivery and Customer Success

Implement the company's delivery and service strategy, formulate the rep office's delivery plan, strategy, and work requirements, cooperate with service partners to provide timely, accurate, and high-quality delivery for carriers and government and enterprise customers, and achieve the delivery and service objectives of the rep office. (operation, customer satisfaction, service partner enablement, internal operation, etc.)

The department is responsible for driving the successful delivery of services and solutions for the representative office. It develops tailored service plans and models, manages engineering and service delivery, and oversees network maintenance and professional operations. In addition, the department plans and implements innovative service solutions while supporting market expansion. It also takes charge of procurement qualifications, ensuring standardized and effective procurement practices. To strengthen organizational performance, the department builds efficient processes, promotes leadership and managerial development, and establishes localized service teams to enhance maturity and effectiveness. Above all, the department is committed to ensuring customer satisfaction by delivering timely, accurate, and high-quality services.

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About Huawei Technologies Greece

Huawei is a global leader in Information and Communications Technology (ICT) solutions, delivering innovative, end-to-end products and services for telecommunications, enterprises, and consumers. With 195,000 employees worldwide, Huawei serves over one-third of the global population in more than 170 countries.

In Greece, Huawei leads the ICT sector by providing high-speed, reliable networks to telecom providers, introducing digital innovations to businesses and the public sector, and offering top consumer products including smartphones, tablets, and wearables. Huawei also pioneers Smart PV energy solutions, laying the groundwork for solar energy to become a major future power source.

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